Privacy Policy

Last Updated: May 2026

At Hoppi+, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our AI tools, or engage with our marketing services.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

  • Personal Data: Personally identifiable information, such as your name, email address, and telephone number, that you voluntarily give to us when forms are submitted, when you use our chat interfaces, or when you request an audit.
  • Usage and Analytics Data: We automatically collect certain information when you visit, use, or navigate the site. This includes IP addresses, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and information about how and when you use our site.
  • Tracking Technologies: We use web beacons, tracking pixels (such as the Meta Pixel), Google Analytics, and other tracking technologies on the Site to help customize the Site and improve your experience.
  • AI Interaction Logs: When you interact with our chatbots and AI services, we store transcripts of the conversations to improve our models and provide a personalized experience.

2. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you to:

  • Deliver targeted advertising, newsletters, and promotional information via email and WhatsApp.
  • Reach out to you regarding newly launched features, services, or relevant offers.
  • Compile anonymous statistical data and analysis for use internally or with third parties.
  • Monitor and analyze usage and trends to improve your experience.
  • Increase the efficiency and operation of our AI models and the Site.
  • Respond to customer service requests and provide support.

3. Marketing Communications

By submitting your phone number or email address, you explicitly agree to receive marketing communications from us. These may include SMS, WhatsApp messages, and emails regarding our services, updates, or promotional materials. You can opt-out of these communications at any time by replying "STOP" to SMS/WhatsApp messages or clicking the "Unsubscribe" link in our emails.

4. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

  • By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.
  • Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance (e.g., Google Analytics, Meta).

5. Tracking Technologies

We use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy.

6. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.

7. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Email: [email protected]